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随机拥堵下的实验设计与估计AI 解读

We study randomized experiments in a service system when stochastic congestion can arise from temporarily limited supply or excess demand. Such congestion gives rise to cross-unit interference between the waiting customers, and analytic strategies that do not account for this interference may be biased. In current practice, one of the most widely used ways to address stochastic congestion is to use switchback experiments that alternatively turn a target intervention on and…

可靠性的长期价值是什么？AI 解读

We describe Chronos LTV, a system to measure the long-term impact of delays and other service defects on key business metrics. We use Markov decision processes to model customer interactions over time, and formalize our target estimand as the marginal policy effect with respect to moving the average delay rate. Given this setup, we show that we can identify long-term effects under a sequential unconfoundedness assumption where delays are as good as random given observed…

市场均衡中的处理效应AI 解读

Policy-relevant treatment effect estimation in a marketplace setting requires taking into account both the direct benefit of the treatment and any spillovers induced by changes to the market equilibrium. The standard way to address these challenges is to evaluate interventions via cluster-randomized experiments, where each cluster corresponds to an isolated market. This approach, however, cannot be used when we only have access to a single market (or a small number of…